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100% CANADIAN COMPANY - NO CUSTOMS OR DUTY FEES TO WORRY ABOUT!
100% CANADIAN COMPANY - NO CUSTOMS OR DUTY FEES TO WORRY ABOUT!

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ROUTE Package Protection

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or
damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

In order to be eligible for package protection, you will need to add Route Package Protection to your shopping cart when you place your order. The Route Package Protection can be added by simply turning the Package Protection button to "ON" on the cart page. (See example below)

If you do not add Route Package Protection to your order, we will not be able to cover any damaged, lost, or stolen orders.

If you did add Route Package Protection at checkout and you have an issue with your package(s), please file a claim with the Route team here for quick assistance with “in-transit” related issues.

See Example on how to add package protection to you order below...